Cust-svc Template

How to Return Merchandise
Step 1    Obtain RGA (Returned Goods Authorization) Number

option A    Call customer service at (888) 701-9278 and request an RGA number.
option B    Request RGA online.  The RGA number will be e-mailed to you shortly.
option C    Request RGA by e-mail to

Step 2    Pack the items carefully. Use original packaging materials if possible.

If items are damaged due to insufficient padding the return may
not be accepted and you may not receive credit or refund.

Step 3    Mark the RGA number on the outside of the package.

Step 4    Mail to:

Carbide Saw
2521 Grand Avenue
Ventura, CA 93003
Review our  returned goods policy.