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| How to Return Merchandise | ||
| Step 1 Obtain RGA (Returned Goods Authorization) Number | ||
option A Call customer service at (888) 701-9278 and request an RGA number. option B Request RGA online. The RGA number will be e-mailed to you shortly. option C Request RGA by e-mail to customerservice@carbide.com |
Step 2 Pack the items carefully. Use original packaging materials if possible. |
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If items are damaged due to insufficient padding the return may not be accepted and you may not receive credit or refund. | Step 3 Mark the RGA number on the outside of the package. |
Step 4 Mail to: |
Carbide Saw 2521 Grand Avenue Ventura, CA 93003 |
Review our returned goods policy. |
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